I believe I am falling out of love with Apple. I have avoided the iPhone, but I have owned an iPad and now I'm on my third iPod.
The iPods always seem to have no battery left when I want to go for a walk, but if I leave it plugged in, the battery life is shortened and eventually won't hold a charge long enough for my walk. Then Apple wants an insane amount of money to change the battery, so you end up buying another one.
Granted, my iPad is old. But that's the way I am. I use something until it dies; I do not automatically go buy a new one just so I can have the latest thing. So, Apple keeps changing the operating system until your iPad has very limited use. One by one, my apps become unusable because they require a newer operating system and my iPad 1.2 doesn't have enough memory to upgrade past iOS 5.5. Most apps now require 6 or higher to function due to enhanced graphics and videos on their sites.
I understand that. I use my iPad primarily for email, social media and as an e-reader. It still functions ok for these apps, except that if I try to open a link in an email or a video in Facebook, it will crash.
Once my Kindle app stops working, I'll buy a Kindle.
But, what really pisses me off are the people in the Apple stores. If you need help, you need to go back home and make an online appointment with the "Genius Desk." This week they sent me an email offering up to $200 dollars trade-in on a new iPad. I took mine to the Apple store yesterday. The greeter guy tells me I have to wait for a "specialist." Eventually this big unshaven guy comes out, tattoos all over both arms and legs, pierced ears and nose, takes one look at my iPad and says "We don't take iPad 1's in trade." I told him I wasn't interested in paying $500 for an iPad and he says, "No problem," turns around and walks off.
It may be a generational thing. People my age are not used to dealing with customer service people like this. It may be acceptable to Gen-Xers and Nex-Gens and whatever else they are, but it is not acceptable to us baby boomers. IF I ever decide to buy another iPad, I'll be doing it at Best Buy. I wouldn't keep buying iPods if all my music wasn't on iTunes.......iSh*t.
Saturday, July 12, 2014
Subscribe to:
Posts (Atom)